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Global Business Services in Lithuania

Driving Innovation and Excellence
© Simas Bernotas
Explore: Global Business Services in Lithuania Explore: Global Business Services in Lithuania
  • Why Lithuania
  • Already here
  • Downloads
  • News & Events
  • Contact your advisor
Explore: Global Business Services in Lithuania Explore: Global Business Services in Lithuania
  • Why Lithuania
  • Already here
  • Downloads
  • News & Events
  • Contact your advisor

Lithuania’s business services sector is a hub for innovation and expertise, offering a vast pool of capable and driven talent for sophisticated roles. It combines the flexibility and dynamism of an unsaturated market with the know-how and robustness of a more mature industry. This unique combination makes Lithuania an ideal destination for companies seeking to enhance their operations.

    • Number of companies bb
      97
      Global Business Services centers
      • 74 Captive
      • 23 Outsourcing
      Source: Invest Lithuania, 2023
    • Number of employees bb
      27K+
      Employed in the industry
      Source: Invest Lithuania, 2023

  • Functions performed by share of employees

    Functions performed by share of employees in Lithuania
Business services in Lithuania location map
Business services in Lithuania location map mobile
Business Services companies in Lithuania
Business Services companies in Lithuania mobile

Strategic Advantages of Lithuania for Business Services

Skilled and Multilingual Talent Pool illustration

Skilled and Multilingual Talent Pool

Lithuania boasts a highly educated and diverse workforce, ranking among the top countries globally for gender parity and in the Top 5 in Europe for tertiary education attainment. The country’s talent pool is proficient in multiple languages, providing a significant advantage for global business operations.

  • Gender equality b2
    9th
    in the Global Gender Gap Index
    Source: World Economic Forum, 2023
  • Graduates b2
    4th in the EU
    for the share of the 25–34-year-old population with a tertiary degree (56%)
    Source: Eurostat, 2022
  • Number of languages b
    1/4
    of GBS centers in Lithuania provide services in 5 or more languages
    (with English, German, Swedish, French, and Norwegian as TOP 5).
    Source: Lithuania’s Business Services Report 2023.
Advanced Infrastructure illustration

Advanced Infrastructure

Lithuania’s leading global rankings in Wi-Fi speed and fiber coverage, along with significant office space having green certification, offer a modern and sustainable environment for business operations. The country also holds a top position in global cybersecurity rankings, making it a secure and efficient location to provide mission-critical services to global clients.

  • wifi speed g
    1st globally
    for public wi-fi speed
    Source: PureVPN, 2023
  • Fiber coverage g
    5th globally
    for fiber coverage
    Source: OECD, 2022
  • Cybersecurity Index
    6th
    in the Global Cybersecurity Index
    Source: International Telecommunication Union, 2020
  • Green certification
    60%
    of the office space in Vilnius has green certification
    Source: CBRE, Colliers, REGO, Newsec, 2022 Q4
Check out some of Lithuania’s sleek and modern office designs
Danske Bank DC Meadow
Danske Bank - DC Meadow business center in Vilnius
© Laimonas Ciūnys, courtesy of Danske Bank Lithuania
Vinted office in Vilnius
Vinted office in Vilnius
© Norbert Tukaj
Alia business center
Alia business center in Kaunas
© Norbert Tukaj
Green Hall 2
GreenHall 2 business center in Vilnius
© Norbert Tukaj
Kauno Dokas
Kauno Dokas business center in Kaunas
© Norbert Tukaj
S7
S7 business center in Vilnius
© Norbert Tukaj
U219
U219 business center in Vilnius
© Norbert Tukaj
Workland
Workland Laisvės coworking space in Kaunas
© Tadas Kazakevičius
Unity office
Unity office in Vilnius
Asgaard Keys
© Tadas Kazakevičius
Yara Office
Yara Lithuania office in Vilnius
Photo courtesy of Yara Lithuania
Invest Lithuania
Invest Lithuania office
© Norbert Tukaj
Business stadium business center
Business stadium business center in Vilnius
© Norbert Tukaj
K29 office building
K29 business center in Vilnius
© Norbert Tukaj
SEB HQ in Vilnius
SEB Headquarters in Vilnius
Workland coworking space in Vilnius
Workland coworking space in Vilnius
@ Simas Bernotas

  • Mature ecosystem open for growth

    Lithuania’s Business Services sector offers a low-saturation market, allowing newcomers to scale up quickly, retain talent easily, and achieve sustainable growth. These advantages are paired with the advanced capabilities of a mature industry. In Lithuania’s GBS centers, multifunctionality is the norm, with many centers performing complex functions such as R&D and cybersecurity.

  • People employed in GBS per 1,000 residents

     

    Sources: Invest Lithuania, 2022 / ABSL Business Services Sector in Poland Report, 2022 / ABSL Business Services Sector in Latvia, 2022 / ABSL Business Services Sector in the Czech Republic, 2023 / National Investment Promotion Agencies, 2022 / National Statistics Departments, 2023.
Mature ecosystem open for growth
Mature ecosystem open for growth mobile

  • Hub of Intelligent Process Automation

    Lithuania is at the forefront of process automation, with over half of GBS centers implementing or developing IPA solutions. The government actively promotes process automation through community meetups and targeted grants, fostering a culture of continuous improvement and innovation.

  • The level of process automation by share of centers

    The level of process automation by share of centres

Business Services Industry in Lithuania: Success Stories

FTE:
4,710+ (June, 2024)
EST:
2012, Vilnius
Functions:
F&A, IT, HR, Procurement, Customer Operations, Compliance and AML/KYC, RPA
Languages:
Danish, English, Finnish, Norwegian, Swedish
Read more
FTE:
470+ (June, 2024)
EST:
2015, Vilnius
Functions:
F&A, IT, HR, Procurement, Customer Operations, Sales and Marketing Support
Languages:
Danish, English, German, Italian, Swedish
Read more
FTE:
610+ (June, 2024)
EST:
2005, Kaunas
Functions:
F&A, IT, HR, Procurement, Engineering (non-IT), Customer Operations, Sales and Marketing Support, RPA
Languages:
English, German, Italian, Polish
Read more
FTE:
1,300+ (June, 2024)
EST:
2010, Vilnius
Functions:
F&A, IT, HR, Procurement, Customer Operations, Sales and Marketing Support, Compliance and AML/KYC, RPA
Languages:
Czech, Danish, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Slovakian, Swedish, Spanish, Other (24 in total)
Read more
FTE:
910+ (June, 2024)
EST:
2007, Vilnius
Functions:
F&A, IT, HR, Customer Operations
Languages:
English
Read more
FTE:
1,130+ (June, 2024)
EST:
2016, Vilnius
Functions:
F&A, IT, HR, Procurement, Engineering (non-IT)
Languages:
English
Read more
FTE:
500+ (June, 2024)
EST:
2018, Vilnius
Functions:
F&A, IT, HR, Procurement, Customer Operations, Sales and Marketing Support, RPA
Languages:
Czech, Danish, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Russian, Swedish, Spanish, Dutch, Romanian, Bulgarian
Read more
FTE:
610+ (June, 2024)
EST:
2007, Vilnius (former Storebrand Baltic)
Functions:
F&A, IT, HR, Customer Operations, RPA
Languages:
Danish, English, French, German, Italian, Norwegian, Portuguese, Swedish
Read more
Join Lithuania’s Thriving Business Services Sector

Join Lithuania’s Thriving Business Services Sector

Lithuania’s business services sector is characterized by its commitment to excellence and innovation. With a highly skilled workforce, advanced infrastructure and a supportive business environment, Lithuania is the perfect destination for companies looking to transform their business operations.

Contact Our Business Services Investment Advisors
Rūta Kriščiūnaitė
Head of Business Services & ICT team LinkedIn icon
Contact me
RK
Get in touch


    Rūta Kriščiūnaitė Head of Business Services & ICT team
    RK

    Related materials
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    GBS Report 2023 Cover
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