Intelligent Process Automation

Accelerating your growth in Lithuania

Invest Lithuania is facilitating process automation initiatives for global companies. The initiatives will enable companies to create more value by putting in place the necessary digital transformation projects for their growth.

Lithuania's GBS
sector at a glance

  • 85
    GBS centres
    Source: Lithuania’s business services report 2021
  • 20,170
    specialists in the industry
    Source: Lithuania’s business services report 2021
  • GDP
    1.6%
    contribution to GDP in 2020
    Source: Invest Lithuania, 2021
  • Automation
    25%
    of centres using advanced or higher-tier process automation
    Source: Lithuania’s business services report 2021
  • Inhouse IPA Solutions
    93%
    of GBS centres that use IPA are developing their own solutions in-house
    Source: Lithuania’s business services report 2021
  • Centres Using Automation
    49%
    of GBS centres using IPA
    Source: Lithuania’s business services report 2021

IPA in Lithuania’s
GBS sector

Lithuania’s GBS sector IPA journey

Share of centres by the level of Intelligent Process Automation

Level Of Automation
Level Of Automation

Talent ready
to innovate

  • RPA programs at universities
    • VU logo
      Process modelling and robotic process automation module
    • KTU logo
      Intelligent Robotics Systems
  • RPA specialist salary comparison
    IPA Specialist Salary Comparison

Looking to start
your IPA journey?

Automation Journey
Automation Journey Mobile

Dedicated Invest
Lithuania support

  • RPA Community
    IPA community
    of consultants, software developers, key players in the GBS sector, and universities, all working to develop talent and help centres move up the value chain. Reach for intros to local and international partners.
  • RPA Meetups
    IPA meetups
    for informal business chats and sharing technical knowledge. The aim is to further develop industry know-how.

Success stories

  • Danske Bank Logo

    2015 Started their RPA journey


    540+ Robots are currently deployed


    Currently focusing on Workflow solutions to orchestrate user tasks, RPA and APIs as well as AI solutions within the BPM and RPA areas

  • Western Union Logo

    2016 Started their RPA journey


    90+ Robots are currently deployed


    2M Almost 2 million tasks successfully completed


    Established a global RPA Centre of Excellence

  • Swedbank Logo

    2016 Started their RPA journey


    73+ Robots are currently deployed


    Swedbank established a global RPA Centre of Excellence in 2018

  • Seb Logo

    2016 Started their RPA journey


    200+ Robots are currently deployed


    SEB Centre of Excellence combines robotics with end-to-end process re-design and other automation solutions to ensure fast deliveries and learning cycles that bring high business value.

  • Outokumpu Logo

    2019 Started their RPA journey


    3 Robots are currently deployed


    RPSA Centre of Excellence keeps Business and IT operations in close cooperation by supporting process automation initiative in Outokumpu group

What’s happening
in the sector

Related materials
to download

Have questions? Contact us
Rūta Kriščiūnaitė
Head of Business Services & ICT team
Contact me
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Get in touch


    Rūta Kriščiūnaitė Head of Business Services & ICT team
    Rūta photo
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