Global Business Services in Lithuania
- Why Lithuania
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- Why Lithuania
- Already here
- Downloads
- News & Events
Lithuania’s business services sector is a hub for innovation and expertise, offering a vast pool of capable and driven talent for sophisticated roles. It combines the flexibility and dynamism of an unsaturated market with the know-how and robustness of a more mature industry. This unique combination makes Lithuania an ideal destination for companies seeking to enhance their operations.
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97Global Business Services centers• 74 Captive• 23 OutsourcingSource: Invest Lithuania, 2023
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27K+Employed in the industrySource: Invest Lithuania, 2023
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Functions performed by share of employees
Strategic Advantages of Lithuania for Business Services
Skilled and Multilingual Talent Pool
Lithuania boasts a highly educated and diverse workforce, ranking among the top countries globally for gender parity and in the Top 5 in Europe for tertiary education attainment. The country’s talent pool is proficient in multiple languages, providing a significant advantage for global business operations.
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9thin the Global Gender Gap IndexSource: World Economic Forum, 2023
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4th in the EUfor the share of the 25–34-year-old population with a tertiary degree (56%)Source: Eurostat, 2022
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1/4of GBS centers in Lithuania provide services in 5 or more languages(with English, German, Swedish, French, and Norwegian as TOP 5).
Source: Lithuania’s Business Services Report 2023.
Advanced Infrastructure
Lithuania’s leading global rankings in Wi-Fi speed and fiber coverage, along with significant office space having green certification, offer a modern and sustainable environment for business operations. The country also holds a top position in global cybersecurity rankings, making it a secure and efficient location to provide mission-critical services to global clients.
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1st globallyfor public wi-fi speedSource: PureVPN, 2023
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5th globallyfor fiber coverageSource: OECD, 2022
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6thin the Global Cybersecurity IndexSource: International Telecommunication Union, 2020
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60%of the office space in Vilnius has green certificationSource: CBRE, Colliers, REGO, Newsec, 2022 Q4
Check out some of Lithuania’s sleek and modern office designs
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Mature ecosystem open for growth
Lithuania’s Business Services sector offers a low-saturation market, allowing newcomers to scale up quickly, retain talent easily, and achieve sustainable growth. These advantages are paired with the advanced capabilities of a mature industry. In Lithuania’s GBS centers, multifunctionality is the norm, with many centers performing complex functions such as R&D and cybersecurity.
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People employed in GBS per 1,000 residents
Sources: Invest Lithuania, 2022 / ABSL Business Services Sector in Poland Report, 2022 / ABSL Business Services Sector in Latvia, 2022 / ABSL Business Services Sector in the Czech Republic, 2023 / National Investment Promotion Agencies, 2022 / National Statistics Departments, 2023.
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Hub of Intelligent Process Automation
Lithuania is at the forefront of process automation, with over half of GBS centers implementing or developing IPA solutions. The government actively promotes process automation through community meetups and targeted grants, fostering a culture of continuous improvement and innovation.
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The level of process automation by share of centers
Business Services Industry in Lithuania: Success Stories
Join Lithuania’s Thriving Business Services Sector
Lithuania’s business services sector is characterized by its commitment to excellence and innovation. With a highly skilled workforce, advanced infrastructure and a supportive business environment, Lithuania is the perfect destination for companies looking to transform their business operations.
Related materials
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What’s happening
in the sector
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New investmentsGerman IT leader DATAGROUP opens branch in Kaunas, plans to hire 50 employeesSep 18, 2024
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Global Business Services & ICTVisma Tech unveils new office, strengthening its Lithuania presenceApr 30, 2024
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Global Business Services & ICTNTT DATA and Reiz Tech announce joint venture in LithuaniaMar 21, 2024