Global Business Services in Lithuania

Driving Innovation and Excellence

Explore: Global Business Services in Lithuania Explore: Global Business Services in Lithuania

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Explore: Global Business Services in Lithuania Explore: Global Business Services in Lithuania

Why Lithuania
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Lithuania’s business services sector is a hub for innovation and expertise, offering a vast pool of capable and driven talent for sophisticated roles. It combines the flexibility and dynamism of an unsaturated market with the know-how and robustness of a more mature industry. This unique combination makes Lithuania an ideal destination for companies seeking to enhance their operations.

- 105
  
  Global Business Services centers
  
  Source: Lithuania’s Global Business Services and ICT sector overview 2026
- 26K
  
  Employed in the industry
  
  Source: Lithuania’s Global Business Services and ICT sector overview 2026
Functions performed by share of employees

Business services in Lithuania location map

Business services in Lithuania location map mobile

Business Services companies in Lithuania

Business Services companies in Lithuania mobile

Build your case

Key resources to support your decision-making, one step at a time.

Talent

57% higher education rate, 34 languages, and deep finance and tech expertise

Success Stories

Cencora, Danske, Nasdaq — see who built their GBS centre here

Business Setup Guide

Everything you need to register, hire, and operate in Lithuania

Strategic Advantages of Lithuania for Business Services

Skilled and Multilingual Talent Pool illustration

Talent that Powers Higher-value Business Services

Lithuania’s talent delivers beyond traditional business services. Highly educated, technology-oriented and experienced in global operating models, local teams support end-to-end processes, automation, analytics, AI and advanced digital functions. For companies opening GBS centres, Lithuania offers the capabilities to improve productivity, scale higher-value work and build future-ready operations.

56%

of GBS center senior management roles are held by women

Source: Lithuania’s Global Business Services and ICT sector overview 2026
60%

of GBS centers own end-to-end operations

Source: Lithuania’s Global Business Services and ICT sector overview 2026
35%

of employees in GBS centers are in tech-related roles

Source: Lithuania’s Global Business Services and ICT sector overview 2026

Advanced Infrastructure

Lithuania’s leading global rankings in Wi-Fi speed and fiber coverage, along with significant office space having green certification, offer a modern and sustainable environment for business operations. The country also holds a top position in global cybersecurity rankings, making it a secure and efficient location to provide mission-critical services to global clients.

#1 in Europe /
#3 globally

for cybersecurity according to the 2025 StartupBlink Global Startup Ecosystem Index

StartupBlink, 2025
40%

of Lithuanian based GBS centers perform cyber security functions including Moody's, Nasdaq and others

Lithuania’s Global Business Services and ICT sector overview 2026
41%

of GBS centers plan to introduce new AI capabilities in the next year

Source: Lithuania’s Global Business Services and ICT sector overview 2026
1st place

awarded to Vilnius for best foreign direct investment strategy

Source 2: fDi Intelligence, 2025

Check out some of Lithuania’s sleek and modern office designs

Danske Bank - DC Meadow business center in Vilnius

Vinted office in Vilnius

Alia business center in Kaunas

GreenHall 2 business center in Vilnius

Kauno Dokas business center in Kaunas

S7 business center in Vilnius

U219 business center in Vilnius

Workland Laisvės coworking space in Kaunas

Unity office in Vilnius

Yara Lithuania office in Vilnius

Photo courtesy of Yara Lithuania

Invest Lithuania office

Business stadium business center in Vilnius

K29 business center in Vilnius

SEB Headquarters in Vilnius

Workland coworking space in Vilnius

@ Simas Bernotas

Mature ecosystem open for growth

Lithuania’s Business Services sector offers a low-saturation market, allowing newcomers to scale up quickly, retain talent easily, and achieve sustainable growth. These advantages are paired with the advanced capabilities of a mature industry. In Lithuania’s GBS centers, multifunctionality is the norm, with many centers performing complex functions such as R&D and cybersecurity.

People employed in GBS per 1,000 residents

Sources: Invest Lithuania, 2022 / ABSL Business Services Sector in Poland Report, 2022 / ABSL Business Services Sector in Latvia, 2022 / ABSL Business Services Sector in the Czech Republic, 2023 / National Investment Promotion Agencies, 2022 / National Statistics Departments, 2023.

Hub of Intelligent Process Automation

Lithuania is at the forefront of process automation, with over half of GBS centers implementing or developing IPA solutions. The government actively promotes process automation through community meetups and targeted grants, fostering a culture of continuous improvement and innovation.
The level of process automation by share of centers

Business Services Industry in Lithuania: Success Stories

FTE:

4,800+

EST:

2012

Functions:

Danske Bank employees’ deliveries from Lithuania cover IT and technology, financial crime and risk prevention, data science and analytics, project management, customer services, security, compliance, HR and other business services.

FTE:

570+

EST:

2019

Functions:

IT, Cyber Security, Finance & Accounting, Supply Chain management, Customer Operations, HR Solutions Delivery, Procurement, Project Management, Pharmacovigilance, Pharma Consulting, Clinical trials support, Digital Innovation of Pharmaceutical solutions

FTE:

481 (December, 2024)

EST:

2015, Vilnius

Functions:

F&A, IT, HR, Procurement, Customer Operations, Sales and Marketing Support

Languages:

Danish, English, German, Italian, Swedish

FTE:

598 (November, 2024)

EST:

2005, Kaunas

Functions:

F&A, IT, HR, Procurement, Engineering (non-IT), Customer Operations, Sales and Marketing Support, RPA

Languages:

English, German, Italian, Polish

FTE:

1,118 (December, 2024)

EST:

2010, Vilnius

Functions:

F&A, IT, HR, Procurement, Customer Operations, Sales and Marketing Support, Compliance and AML/KYC, RPA

Languages:

Czech, Danish, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Slovakian, Swedish, Spanish, Other (24 in total)

FTE:

915 (November, 2024)

EST:

2007, Vilnius

Functions:

F&A, IT, HR, Customer Operations

Languages:

English

FTE:

1,787 (December, 2024)

EST:

2016, Vilnius

Functions:

F&A, IT, HR, Procurement, Engineering (non-IT)

Languages:

English

FTE:

494 (November, 2024)

EST:

2018, Vilnius

Functions:

F&A, IT, HR, Procurement, Customer Operations, Sales and Marketing Support, RPA

Languages:

Czech, Danish, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Russian, Swedish, Spanish, Dutch, Romanian, Bulgarian

FTE:

623 (November, 2024)

EST:

2007, Vilnius (former Storebrand Baltic)

Functions:

F&A, IT, HR, Customer Operations, RPA

Languages:

Danish, English, French, German, Italian, Norwegian, Portuguese, Swedish

Join Lithuania’s Thriving Business Services Sector

Lithuania’s business services sector is characterized by its commitment to excellence and innovation. With a highly skilled workforce, advanced infrastructure and a supportive business environment, Lithuania is the perfect destination for companies looking to transform their business operations.

Want to learn more about business services opportunities?

Lithuania has a lot to offer, and we’re here to help you discover it. At Invest Lithuania, our team is here to make your business journey smoother. From connecting you with the right people to accessing valuable resources, we take care of the details so you can drive your business forward.