Global Business Services and ICT

Do you have big business plans? Make them bigger in Lithuania
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Having witnessed dramatic growth over the last 6 years, Lithuania’s Business Services Sector is now home to a number of well known international corporations. Their centres provide a diverse range of complex services to clients across the globe in over 30 different languages. And, with a young population and very high graduate numbers, Lithuania remains one of the least saturated Business Services locations in the region.

With a city to city network forged through great connectivity, plus mutual support and close co-operation with academic institutions, Lithuania can offer investors a real hub for Business Services. An hour’s drive from one another, Kaunas and Vilnius offer a combined pool of top technical and social sciences talent for you to tap into.

81

Global Business Service centers

Labour pool

19,300

specialists in the industry

Vilnius and Kaunas shared services hub

Industry - mature, yet still unsaturated

Sources: Invest Lithuania, 2019 / ABSL Business Services Sector in Poland Report, 2019 / ABSL Business Services Sector in Czech Republic, 2019 / National investment promotion agencies / National Statistics Departments

Low saturation means:

Easy-access

Easy entry

Easy scaling

Low employee attrition rate

Low attrition

Competitive salary levels

Reasons to choose Lithuania

Talent - young, educated and multilingual

35

the largest number of languages used in one centre

Average employee age

30

average employee age in SSCs in Lithuania

86%

of business services employees in Lithuania have a higher education

State-of-the-art Infrastructure

Source: European Office Market 2019 Edition, BNP Paribas Real Estate

Highest internet bandwidth in the CEE

98 Mbs / 95 Mbs

Average fixed broadband download/upload speed

4th

most affordable internet in Europe

Public wifi access

The fastest

public WiFi in the world

Target industries

GBS for financial and insurance institutions

For companies operating in finance and insurance, Lithuania offers both strong talent and a responsive regulatory environment.

GBS for manufacturing companies

Lithuania is ready to help build and grow your business.

GBS for IT companies

EU-leading IT infrastructure, a wealth of experienced programmers and a strong focus on IT education means Lithuania is set up for IT Business Services.

IPA

Invest Lithuania is facilitating intelligent process automation initiatives for global companies.

Data centres

Robust infrastructure, world class internet connectivity and ready to use Free Economics Zones make Lithuania an ideal Data Center location.

Related materials to download

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What's happening in the sector

Have questions? Contact our team

Laura Kavaliauskaitė
Head of Business Services & ICT Team

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