Lithuania’s Business Services Report 2024

Welcome to the 2024 edition of Lithuania’s Business Services Report, marking our 10th year analyzing the country’s Global Business Services (GBS) sector. Despite recent challenges, the sector has demonstrated remarkable resilience last year, now employing over 27,200 people, including specialists from four newcomer companies.

In this milestone year, we have reflected on the industry’s evolution over the past decade, hoping that this report will showcase Lithuania as both an ideal location and an excellent partner for your business growth.

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GBS brands present in Lithuania

Lithuania’s GBS sector
at a glance

    • Growth

      The sector welcomed 4 new companies last year, with the total workforce surpassing 27,200 specialists

    • US companies account for 38% of total GBS sector employment

    • One of the least saturated locations

      At 37.5 employees in Business Services per 1,000 residents, Vilnius remains one of the least saturated locations in the CEE region

    • No. Of Languages

      29 – most languages spoken by a single GBS center

    • Automation

      45% of GBS centers perform 5 or more functions

    • Automation 1

      66% of GBS centers are actively developing Process Automation solutions

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Check out our
previous GBS reports

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    Meanwhile, we invite you to discover what’s new in the Lithuanian business landscape.

    Vilnius panorama