Business Services in Lithuania: Driving Innovation and Excellence

Lithuania’s business services sector is a hub for innovation and expertise, offering a vast pool of capable and driven talent for sophisticated roles. It combines the flexibility and dynamism of an unsaturated market with the know-how and robustness of a more mature industry. This unique combination makes Lithuania an ideal destination for companies seeking to enhance their operations.

- 97
  
  Global Business Services centers
  • 74 Captive
  • 23 Outsourcing
  
  Source: Invest Lithuania, 2023
- 27K+
  
  Employed in the industry
  
  Source: Invest Lithuania, 2023
Functions performed by share of employees

Business services in Lithuania location map

Business services in Lithuania location map mobile

Business Services companies in Lithuania

Business Services companies in Lithuania mobile

Strategic Advantages of Lithuania for Business Services

Skilled and Multilingual Talent Pool

Lithuania boasts a highly educated and diverse workforce, ranking among the top countries globally for gender parity and in the Top 5 in Europe for tertiary education attainment. The country’s talent pool is proficient in multiple languages, providing a significant advantage for global business operations.

9th

in the Global Gender Gap Index

Source: World Economic Forum, 2023
4th in the EU

for the share of the 25–34-year-old population with a tertiary degree (56%)

Source: Eurostat, 2022
1/4

of GBS centers in Lithuania provide services in 5 or more languages

(with English, German, Swedish, French, and Norwegian as TOP 5).
Source: Lithuania’s Business Services Report 2023.

Advanced Infrastructure

Lithuania’s leading global rankings in Wi-Fi speed and fiber coverage, along with significant office space having green certification, offer a modern and sustainable environment for business operations. The country also holds a top position in global cybersecurity rankings, making it a secure and efficient location to provide mission-critical services to global clients.

1st globally

for public wi-fi speed

Source: PureVPN, 2023
5th globally

for fiber coverage

Source: OECD, 2022
6th

in the Global Cybersecurity Index

Source: International Telecommunication Union, 2020
60%

of the office space in Vilnius has green certification

Source: CBRE, Colliers, REGO, Newsec, 2022 Q4

Check out some of Lithuania’s sleek and modern office designs

Danske Bank - DC Meadow business center in Vilnius

Vinted office in Vilnius

Alia business center in Kaunas

GreenHall 2 business center in Vilnius

Kauno Dokas business center in Kaunas

S7 business center in Vilnius

U219 business center in Vilnius

Workland Laisvės coworking space in Kaunas

Unity office in Vilnius

Yara Lithuania office in Vilnius

Photo courtesy of Yara Lithuania

Invest Lithuania office

Business stadium business center in Vilnius

K29 business center in Vilnius

SEB Headquarters in Vilnius

Workland coworking space in Vilnius

@ Simas Bernotas

Mature ecosystem open for growth

Lithuania’s Business Services sector offers a low-saturation market, allowing newcomers to scale up quickly, retain talent easily, and achieve sustainable growth. These advantages are paired with the advanced capabilities of a mature industry. In Lithuania’s GBS centers, multifunctionality is the norm, with many centers performing complex functions such as R&D and cybersecurity.

People employed in GBS per 1,000 residents

Sources: Invest Lithuania, 2022 / ABSL Business Services Sector in Poland Report, 2022 / ABSL Business Services Sector in Latvia, 2022 / ABSL Business Services Sector in the Czech Republic, 2023 / National Investment Promotion Agencies, 2022 / National Statistics Departments, 2023.

Hub of Intelligent Process Automation

Lithuania is at the forefront of process automation, with over half of GBS centers implementing or developing IPA solutions. The government actively promotes process automation through community meetups and targeted grants, fostering a culture of continuous improvement and innovation.
The level of process automation by share of centers

Business Services Industry in Lithuania: Success Stories

FTE:

4,710+ (June, 2024)

EST:

2012, Vilnius

Functions:

F&A, IT, HR, Procurement, Customer Operations, Compliance and AML/KYC, RPA

Languages:

Danish, English, Finnish, Norwegian, Swedish

FTE:

470+ (June, 2024)

EST:

2015, Vilnius

Functions:

F&A, IT, HR, Procurement, Customer Operations, Sales and Marketing Support

Languages:

Danish, English, German, Italian, Swedish

FTE:

610+ (June, 2024)

EST:

2005, Kaunas

Functions:

F&A, IT, HR, Procurement, Engineering (non-IT), Customer Operations, Sales and Marketing Support, RPA

Languages:

English, German, Italian, Polish

FTE:

1,300+ (June, 2024)

EST:

2010, Vilnius

Functions:

F&A, IT, HR, Procurement, Customer Operations, Sales and Marketing Support, Compliance and AML/KYC, RPA

Languages:

Czech, Danish, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Slovakian, Swedish, Spanish, Other (24 in total)

FTE:

910+ (June, 2024)

EST:

2007, Vilnius

Functions:

F&A, IT, HR, Customer Operations

Languages:

English

FTE:

1,130+ (June, 2024)

EST:

2016, Vilnius

Functions:

F&A, IT, HR, Procurement, Engineering (non-IT)

Languages:

English

FTE:

500+ (June, 2024)

EST:

2018, Vilnius

Functions:

F&A, IT, HR, Procurement, Customer Operations, Sales and Marketing Support, RPA

Languages:

Czech, Danish, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Russian, Swedish, Spanish, Dutch, Romanian, Bulgarian

FTE:

610+ (June, 2024)

EST:

2007, Vilnius (former Storebrand Baltic)

Functions:

F&A, IT, HR, Customer Operations, RPA

Languages:

Danish, English, French, German, Italian, Norwegian, Portuguese, Swedish

Join Lithuania’s Thriving Business Services Sector

Lithuania’s business services sector is characterized by its commitment to excellence and innovation. With a highly skilled workforce, advanced infrastructure and a supportive business environment, Lithuania is the perfect destination for companies looking to transform their business operations.