Lithuania’s Business Services Report 2022

Welcome to Lithuania’s Business Services Report 2022, our most comprehensive study of the GBS & ICT industry in Lithuania to date.

Reaching a growth rate of 14%, Lithuania’s GBS & ICT sector bounced back to pre-pandemic levels in 2021. The country’s fast and reliable digital infrastructure, combined with its ambitious, highly-educated and multilingual talent, continued to attract international companies to Lithuania last year.

Seven new investors joined the sector with more than 1,300 jobs to be added in the next few years. Another 1,500 are in the plans as established players expand their high value-added services, such as Embedded Engineering, Cyber Security, and Robotic Process Automation.

The report is the ultimate source of insights into Lithuania’s GBS & ICT sector for consultants, corporates, the media and anyone in between. We are happy to support your future growth in Lithuania!


GBS brands, present in Lithuania, open for sharing

Lithuania’s GBS sector
at a glance

  • Ambitious Professionals
    Last year the sector grew by 14%, surpassing the 23K employee mark
  • US flag
    US companies make up 41% of total GBS sector employment
  • One of the least saturated locations
    At 36 employees per 1,000 residents, Vilnius remains one of the least saturated locations in the CEE region
  • No. Of Languages
    of GBS centers provide services in
    6 or more languages
  • Automation
    of GBS centers have implemented or are developing IPA solutions
  • Environmentally Friendly
    of GBS centers are implementing ESG/CSR activities
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