Lithuania’s Business Services Report 2023
Welcome to Lithuania‘s Business Services Report 2023, our 9th annual in-depth study on the GBS & ICT industry in Lithuania.
The sector showed real resilience against economic and geopolitical turbulence last year, growing by 15% and exceeding the 26,500 employee mark. Lithuania’s robust ICT infrastructure and a steady pipeline of skilled talent continued to draw investors, with 3 new entrants choosing Lithuania as the destination for their services hub in 2022.
Lithuania‘s Business Services Report 2023 is the ultimate source of insights into the country’s GBS & ICT sector for consultants, corporates, the media and anyone in between. We hope that it will give you a clearer picture of how Lithuania is not only the best location but also the perfect partner to help drive your business growth.
Lithuania’s GBS sector
at a glance
The sector grew by 15% last year, surpassing the 26K employee mark
US companies make up 39% of total GBS sector employment
At 38 employees per 1,000 residents, Vilnius remains one of the least saturated locations in the CEE region
25most languages spoken by a single GBS center
70%of GBS centers carry out ESG/CSR activities
92%of GBS employees have tertiary education
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