Teleperformance in Lithuania creates 80 new jobs

Teleperformance in Lithuania is expanding its operations, creating 80 new jobs in the coming months.  

Since establishing its Vilnius office in 2015, Teleperformance (TP) in Lithuania, part of a global digital business services leader TP, has grown from a team of 50 to over 700 TP Experts in the customer experience management industry. The company now manages six major international programs for clients, supporting customers worldwide in more than 15 languages. 

The company’s Lithuanian office serves as a multilingual hub, providing a wide range of business services including customer support, technical assistance, back-office processing, digital solutions, and social media management. TP’s clients supported by the operations in Lithuania span various industries including e-commerce, telecommunications, travel, technology, and financial services. 

Elijus Čivilis, General Manager at Invest Lithuania, is excited to see TP growing its roots deeper in Lithuanian soil:

TP in Lithuania is part of the Teleperformance Group, which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Company’s comprehensive, AI-powered service portfolio ranges from front-office customer care to back-office functions, including including operations consulting and high-value digital transformation services..  

TP also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services.  Backed by Teleperformance Group’s nearly 500,000 inspired and passionate experts and advisors globally who currently speak more than 300 languages, TP in Lithuania has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment.