International healthcare company Mediq chooses Lithuania for its Business Services Centre

Mediq, a leading European provider of medical devices and care solutions to patients and healthcare institutions, has decided to locate its business services subsidiary in Vilnius, Lithuania. Focusing on serving several of the company’s business units in the Scandinavian countries, Mediq’s Lithuanian centre will employ specialists in Finance, Master Data Management and Supply Chain Replenishment functions.

Mediq, based in Utrecht, the Netherlands, was founded in 1899 and it now holds leading market positions in 13 European countries. Millions of patients, healthcare professionals as well as health insurers worldwide rely on Mediq’s provision of medical services and healthcare solutions. The company focuses on improving care outcomes and the affordability of care.

After an extensive review of multiple possible locations during the last two years, Mediq had a shortlist of three potential sites for the new business services centre. Vilnius, Tallinn and Gdansk made the top three before the company decided on the Lithuanian capital.

According to Yvan Laurent, Head of Mediq Business Services, Invest Lithuania helped to lay out the key factors for the consideration of Vilnius as a potential site.

In addition to increasing operational efficiencies through the centralisation of business services, Mediq expects its new centre to drive potential improvements via digitalisation and robotic process automation (RPA). The company’s team in Vilnius will also provide services in the Finance, Master Data Management and Supply Planning areas for Mediq’s units in the Scandinavian countries.

Mediq is looking to hire employees with a range of professional skills, as well as language abilities for the markets they support. The company hopes to cooperate with Lithuanian universities or other education institutions to develop, strengthen and recruit capable hires, and plans to invest in employee training to upgrade and maintain language proficiency.

According to Elijus Čivilis, General Manager of Invest Lithuania, Mediq joins a growing community of international healthcare companies that make Lithuania home to their multilingual business services centres.

“Lithuania’s talent has both high-level professional skills and linguistic capabilities, which means that Mediq can immediately get going on serving its Scandinavian clients from one central location,” says Mr. Čivilis.