Mouser Electronics, a global distributor of semiconductors and electronic components, is opening a European Customer Service Center in Vilnius, Lithuania. The new office will provide customer support for the company’s clients in the Baltics and Finland.
Mouser, a subsidiary of TTI, a Warren Buffett Berkshire Hathaway, specialises in the introduction of the newest products and technologies, providing electronic components to design engineers and purchasers to power innovation. Headquartered in the US, the company offers 6.8 million products from over 1,200 manufacturer brands, shipping to over 650,000 customers in 223 countries and territories.
Setting up a customer service centre in Vilnius is a step to support Mouser’s significant growth across the EMEA region. Key drivers including 5G, Internet of Things, and robotics, coupled with many applications across the industrial, transportation, and communications sectors, continue to accelerate overall consumption and demand for semiconductors and electronic components. Mouser Electronics has expanded its distribution and customer service operations in EMEA to support the innovation of technologies in these areas.
“Our business across Europe continues to grow significantly – in 2022, we saw our European business surge by 30 percent,” says Mark Burr-Lonnon, Mouser’s Senior Vice President of Global Service and EMEA and APAC Business. “. Lithuania is home to a burgeoning tech sector and ecosystem with an increasing amount of electronics design and manufacturing activity. We are proud to deliver localised services globally and are excited to support European design engineers and buyers with their purchases of the newest semiconductors and electronic components.”
Operating a truly global enterprise, Mouser provides specialised customer service in local language, currency and time zone. Vilnius joins the company’s network of 27 support locations worldwide, dedicated to answering the electronic component needs of buyers and design engineers.
According to Elijus Čivilis, General Manager of Invest Lithuania, Mouser Electronics will benefit from the quality of local Lithuanian talent:
“In Lithuania, Mouser will find not only a vibrant tech sector with an increasing level of electronics design and manufacturing activity, but also a pool of skilled and motivated specialists. They will undoubtedly power the excellent services that Mouser seeks to provide to its growing client base.”
Mouser Electronics, a Berkshire Hathaway company, is an authorised semiconductor and electronic component distributor focused on New Product Introductions from its leading manufacturer partners. Serving the global electronic design engineer and buyer community, the global distributor’s website, mouser.com, is available in multiple languages and currencies and features more than 6.8 million products from over 1,200 manufacturer brands. Mouser offers 27 support locations worldwide to provide best-in-class customer service in local language, currency and time zone. The distributor ships to over 650,000 customers in 223 countries/territories from its 1 million-square-foot, state-of-the-art distribution facilities in the Dallas, Texas, metro area. For more information, visit www.mouser.com.
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